DMV Trade Association Member Portal & Conference Platform
A unified member portal, certification renewal workflow, and annual conference registration platform for a 12,000-member DMV trade association, replacing three disconnected systems (legacy AMS, Eventbrite exports, and shared spreadsheets) with one secure, mobile-first experience.
Renewal completion time dropped from 22 minutes to under 8
Early-bird conference registrations doubled vs. the prior year
Duplicate member profiles reduced by 94% after migration
Help-desk tickets about renewals fell 52% in the first quarter
Member portal and conference stack for a large DMV trade association cut renewal processing time by 65%, doubled early-bird
/TRUSTED BY LEADING INDUSTRIES
Measurable impact
How Thorium helped Regional Professional Association (Confidential) turn strategy into clear, trackable results on this engagement.
The challenge
Membership renewals ran through a 15-year-old association management system that couldn't integrate with modern payment methods. Certification tracking lived in Excel; conference
How we built it
We shipped a Next.js member portal with SSO, role-based dashboards for chapters and national admins, Stripe subscriptions with proration, and automated CEU/credential renewal
Why it matters
Member portal and conference stack for a large DMV trade association cut renewal processing time by 65%, doubled early-bird conference sign-ups, and eliminated duplicate member
